Teleperformance Customer Care Executive (Non-Voice) – Teleperformance (TP) is hiring for Customer Care Executive roles in a Non-Voice International Process at its Noida Sector 135 office. This role involves handling customer queries through chat/email, ensuring timely responses, and maintaining service quality.
You will handle customer conversations via non-voice channels (chat/email), resolve queries, provide accurate information, and maintain documentation. Basic English typing, clarity in written communication, and customer service skills are required.
Contents
About Company
Teleperformance (TP) is a global leader in customer experience management, serving top brands across industries. It provides customer support, technical assistance, and digital service solutions worldwide, known for quality and process excellence.
Apply for Teleperformance Customer Care Executive Job
| Category | Details |
|---|---|
| Job Title | Customer Care Executive – Non Voice |
| Company Name | Teleperformance (TP) |
| Job Location | Noida Sector 135 |
| Job Type | Full-Time, Permanent |
| Job Category | Customer Support / Operations |
| Qualifications | Undergraduates & Graduates (No minimum degree required) |
| Experience Required | 0–1 Year |
| Salary | Freshers: ₹20,000 + ₹2,000 PLIExperienced: ₹24,000 + ₹2,000 PLI |
| Openings | 10 |
| Work Mode | Work from Office |
| Role Type | Non-Voice / Chat Support |
| How to Apply | Share CV only (No calls) |
| Contact Information | 8258940601 / bontika.bordoloi@teleperformancedibs.com |
| Date of Joining | 27th Nov |
Teleperformance Customer Care Executive (Non-Voice) Job Role & Responsibilities
- Handle customer queries via chat and other non-voice channels.
- Provide accurate, timely responses to customer issues.
- Ensure conversation quality, professionalism, and compliance.
- Coordinate with internal teams for escalations.
- Maintain service records and follow process guidelines.
- Work in rotational shifts including night shifts.
Eligibility & Salary Benefits
| Eligibility Criteria | Salary & Benefits |
| Undergraduates and Graduates can apply. Freshers are eligible. Good written English & chat communication skills. Comfortable with night shifts and rotational offs. Must follow process rules (no casual leaves for first 3 months). | Freshers: ₹20,000 in-hand + ₹2,000 PLI With 6+ months experience: ₹24,000 in-hand + ₹2,000 PLI 5 days working Rotational shifts & rotational week offs Cab services provided International Non-Voice process exposure |
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Interview Details & Documents
| Interview Details | Documents Required |
| Hiring Mode: Direct application via CV How to Apply: Send your resume to: 📧 bontika.bordoloi@teleperformancedibs.com 📱 8258940601 (Do NOT call — only share CV) | Updated Resume Government ID Proof Educational Certificates (if available) Experience Proof (if applicable) |
Why Join Teleperformance
- Work with a global CX leader.
- Stable long-term career in Customer Support.
- International process exposure.
- Growth, training & development opportunities.
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Source: Teleperformance and naukri.com.
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