Adobe Customer Service Remote Job Adobe is looking for Customer Success Account Managers (CSAMs) to engage with North American SMB customers, strengthen relationships, and drive upselling & cross-selling of Adobe Digital Media solutions.
Opportunity to join the team to manage SMB clients in North America, drive SaaS sales growth, and build strong customer relationships. It is a remote role with Noida office hiring.
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Adobe Company Overview
Adobe is a global leader in digital experiences, empowering millions of businesses and creatives with innovative products like Photoshop, Adobe Sign, Creative Cloud, and more. Join Adobe to be part of a high-growth, global software product company.
Apply Adobe Customer Service Remote Job
| Field | Details |
|---|---|
| Job Title | Customer Success Account Manager (CSAM) |
| Company Name | Adobe |
| Job Location | Remote (Hiring office in Noida) |
| Job Type (Full-time, Part-time, Contract) | Full Time, Permanent |
| Job Category | Industry: Software Product Department: Sales & Business Development Role Category: Enterprise & B2B Sales |
| Qualifications | Bachelor’s Degree or Equivalent |
| Skills Required | SaaS Sales, Account Management, Upselling, Cross-selling, SMB Customer Handling, Communication Skills |
| Experience | 3 – 8 Years |
| Benefits | Remote flexibility, Global exposure, Competitive pay, Career growth |
| Salary | Not Disclosed |
| Application Deadline | Ongoing (Apply Soon) |
| Job Description | Manage SMB customer accounts, build strong client relationships, identify opportunities for upsell/cross-sell, and support Adobe’s Digital Media solutions. |
| Responsibilities | Customer relationship management, Value-based selling, Lead execution, Pipeline management, Collaboration with solution teams |
| Contact Information | Connect via LinkedIn – Himanshi Singhal |
| How To Apply | DIRECT APPLY |
Customer Service Executive – OYO (Remote)
Adobe Customer Service Remote Job Description
Key Responsibilities:
- Build relationships with SMB customers in North America.
- Promote Adobe Digital Media solutions (Creative Cloud, Adobe Sign, etc.).
- Identify sales opportunities via calls, emails & customer history.
- Drive upselling & cross-selling with a value-first approach.
- Manage sales pipeline and provide accurate updates.
- Work closely with solution specialists to expand Adobe’s footprint.
- Support customers with subscription-related queries.
What You Need:
- 2+ years in SaaS sales/account management.
- Experience in handling SMB/NA markets preferred.
- Excellent written & spoken English.
- Strong organizational & follow-up skills.
- Bachelor’s degree or equivalent.
- Comfortable working US time zone (6 PM – 3 AM IST).
Perks and Benefits
- Work-from-home flexibility.
- Global sales exposure (North America market).
- Growth opportunities in SaaS & enterprise sales.
- Work with Adobe – a global software leader.
Adobe Company Address
Adobe Systems India Pvt. Ltd.
Plot A5, Noida-Greater Noida Expy, Block B, Sector 132, Noida, Uttar Pradesh 201304
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