Kotak Mahindra Credit Card Job – Kotak Mahindra Bank is hiring experienced candidates for the role of Inbound Credit Card Officer under its Kotak 811 process. This opportunity is open for male and female candidates with prior sales or customer service experience in banking or BPO voice processes. With a high salary package, strong brand value, and permanent employment, this role is ideal for professionals looking to grow in the banking customer service domain.
Job Overview – What Will You Do in This Role?
As an Inbound Credit Card Officer, you will handle incoming customer calls related to credit card services. The role is a balanced mix of customer service (50%) and cross-selling (50%), where you assist customers with queries while also promoting relevant credit card products. Strong communication skills, sales orientation, and customer-handling ability are essential for success in this role.
About Company – Kotak Mahindra Bank
Kotak Mahindra Bank is one of India’s leading private sector banks, known for its strong financial services portfolio and customer-centric approach. Working with Kotak provides employees with a professional banking environment, attractive compensation, and long-term career growth opportunities in the banking and financial services sector.
See More: Work From Home Jobs
Kotak Mahindra Credit Card Job Quick Details
| Particulars | Details |
|---|---|
| Job Title | Inbound Credit Card Officer |
| Company Name | Kotak Mahindra Bank |
| Job Location | Noida, Thane, Mumbai (All Areas) |
| Job Type | Full-Time, Permanent |
| Job Category | Banking / Customer Service |
| Qualifications | Any Graduate / Postgraduate |
| Experience Required | 0 – 5 Years (Freshers Not Allowed) |
| Salary | ₹2 – 4.5 Lacs Per Annum |
| Openings | 90 |
| Work Mode | Work From Office |
| Role Type | Customer Service – Credit Cards |
| How to Apply | Contact HR |
| Contact Information | HR Vedant – 7030023582 |
Job Description – Role & Responsibilities
In this role, you will manage inbound calls from customers related to Kotak credit card services. You will resolve customer queries, provide information about banking products, and cross-sell credit card offers where applicable. Maintaining service quality, meeting sales targets, and ensuring customer satisfaction are core responsibilities of this position.
Eligibility Criteria, Salary & Benefits
| Criteria | Details |
|---|---|
| Education | Any Graduate / Postgraduate |
| Experience | Sales or Banking Voice Experience Required |
| Age Limit | 18 – 32 Years |
| Language Skills | Excellent English Communication |
| Salary Package | Up to ₹4.5 LPA CTC |
| Shift | 24/7 Rotational (Females: 7 AM – 8 PM) |
| Week Offs | 8 Rotational Week Offs per Month |
| Employment Gap | No Long Employment Gaps Allowed |
| Benefits | High Salary Package, Bank Payroll |
Interview Details & Required Documents
| Interview Details | Information |
|---|---|
| Interview Mode | Shortlisting & Further Rounds |
| Interview Location | Noida / Thane |
| Documents Required | Updated Resume, ID Proof, Education Documents |
| HR Contact Person | Vedant |
| Contact Number | 7030023582 |
| Application Mode | Direct Contact |
Interview Tips
Ensure your resume clearly highlights your banking or sales experience. Be confident while explaining your knowledge of credit card products and customer handling. Strong English communication and a customer-focused mindset can significantly improve your chances of selection. Avoid gaps in employment history and be transparent during discussions.
How to Apply
Interested candidates can submit their application or contact the HR directly:
📞 HR Vedant: 7030023582
Please apply only if you meet the experience and eligibility criteria.
Disclaimer / Note
The above job information is based on details shared by the employer. Candidates are advised to verify all information before applying. Vacancy9 does not charge any recruitment or application fees.
Source: Naukri/Kotak Mahindra Bank
See More: Fresher Jobs in Noida