Telus International Voice Process is now hiring for Customer Service Specialists who can manage customer queries, resolve issues over calls, and support one of the fastest-growing MarTech platforms. This position is perfect for candidates who enjoy a competitive, rewarding, and fast-paced customer service environment.
In this job, you will handle inbound calls, address customer concerns, guide them through product/service queries, and ensure a smooth support experience. Strong communication skills, problem-solving ability, and a customer-first mindset are essential.
Contents
About Company
TELUS International is a global customer experience and digital solutions provider serving top brands across technology, e-commerce, telecom, and digital marketing domains.
Apply for Telus International Voice Process
| Category | Details |
|---|---|
| Job Title | Customer Service – International Voice Process |
| Company Name | TELUS International |
| Job Location | Noida, Ghaziabad, Delhi/NCR |
| Job Type | Full-Time, Permanent |
| Job Category | International Voice / Customer Support |
| Qualifications | Any Graduate |
| Experience Required | 1 year International Customer Service |
| Salary | ₹3.5 – ₹4.2 LPA |
| Openings | 20 |
| Posted On | 15-11-2025 |
| Work Mode | Work From Office |
| Role Type | Voice / Blended |
| How to Apply | Contact HR / WhatsApp / Email |
| Contact Information | Antara – 7042566314 / antra.rawat@telusinternational.com |
Telus International Voice Process Job Role & Responsibilities
- Handle and resolve customer queries through phone calls
- Assist customers with product-related information and service completion
- Ensure high-quality conversations with quick resolution
- Maintain exceptional customer experience and responsiveness
- Follow all policies, procedures, and compliance guidelines
- Provide accurate information related to products/services
- Help build customer knowledge resources
- Suggest creative ideas to improve customer service and efficiency
| Eligibility Criteria | Salary & Benefits |
| Minimum 1 year of International Customer Service experience Excellent verbal & written English communication Strong grammar and typing accuracy Comfortable with night shifts Must be open to Work From Office Good customer handling & problem-solving skills | Annual Package: ₹3.5 – ₹4.2 LPA Free cab facilities (both sides) Medicare facility (free online doctor consultation) Performance-based incentives/variables Growth opportunities in global CX processes |
Explore More: Fresher Jobs in Noida
| Interview Details | Documents Required |
| Location: TELUS International, Candor TechSpace, Sector 135, Noida Contact to Apply: 7042566314 E-mail: antra.rawat@telusinternational.com | Updated Resume Aadhaar Card & PAN Card Photographs Educational Certificates (if available) Experience documents (if applicable) |
Why Join TELUS?
If you want to grow in a modern digital and customer service environment, this job gives you the right platform. You get a global work culture, a stable process, and plenty of learning that helps you improve step by step. The company also offers strong employee benefits along with a good salary and attractive incentives, so you stay motivated while building a solid career for your future & Telus is a Big name in it self.
Important:
If you already have skills like sales communication, customer handling, and confidence, you can do this job very well. And even if you don’t have these skills yet and get selected as a fresher, you will learn everything easily during the job.
For more detail about interview preparation you can read Job Interview Preparation for Freshers
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Source: Telus and naukri.com.
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