Telus Technical Support TELUS International Noida is giving a wonderful opportunity to build a strong technical career in the IT & telecom support industry, then the Technical Support Executive role at TELUS International is one of the best opportunities for freshers and experienced candidates.
This job gives you real-world exposure to backend technical operations, network troubleshooting, and coordination with on-ground engineers making it a perfect starting point for anyone who wants to grow in technical support, networking, or IT operations.
About Company
TELUS International is a global digital solutions company operating in 30+ countries, known for world-class technical support, digital transformation, cloud solutions, and customer experience services.
The company works with leading telecom, internet, and technology brands, offering stable careers, global exposure, and excellent work culture.
With strong learning programs and high-quality technical processes, TELUS is one of the best organizations for those looking to grow in technical and networking domains.
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Apply Telus Technical Support Job
| Field | Details |
|---|---|
| Job Title | Technical Support Executive (Blended Process) |
| Company Name | TELUS International |
| Job Location | TELUS DIGITAL, Tower-6, UG Floor Candor TechSpace, Sector 135, Noida, Uttar Pradesh, 201305 |
| Job Type | Full-Time |
| Job Category | Technical Support / Backend Operations |
| Qualifications | Diploma / B.Tech / BCA / B.Sc (Computers) |
| Experience Required | 0–4 Years (Freshers Eligible) |
| Salary | ₹3.2 – 3.8 LPA |
| Openings | 20 |
| Work Mode | On-site |
| Role Type | Technical Support / Network Coordination |
| How to Apply | Walk-in Interview |
TELUS Technical Support Job Role & Responsibilities
You will handle backend technical operations where your job involves diagnosing issues related to internet services and coordinating with Tier 1 and on-ground engineers.
- Providing backend technical support for internet and network services
- Troubleshooting customer issues and raising technical escalations
- Coordinating with Tier-1 support teams and field engineers
- Monitoring service outages and performance issues
- Performing root cause analysis to avoid recurring problems
- Managing technical tickets and ensuring timely resolution as per SLA
- Maintaining documentation of service issues and fixes
- Supporting connectivity, circuit wiring, and transmission-related queries
- Participating in technical discussions and knowledge-sharing sessions
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Eligibility Criteria, Salary & Benefits
| Eligibility Criteria | Salary & Benefits |
|---|---|
| Diploma / B.Tech / BCA / B.Sc | Salary: ₹3.2 – 3.8 LPA |
| Knowledge of Networking (TCP/IP, DNS, DHCP) | Medical Insurance |
| Freshers can apply | Life Insurance |
| Comfortable with Rotational Shifts | Cab Facility (Pick & Drop) |
| Good analytical & communication skills | Stable long-term career |
Interview Details & Documents
| Interview Details | Documents Required |
|---|---|
| Date: 24 to 28 November 2025 | Updated Resume |
| Time: 12:00 PM to 4:30 PM | Government ID (Aadhaar / PAN) |
| Venue: TELUS DIGITAL, Tower-6, UG Floor, Candor TechSpace, Sector 135, Noida | Passport-size Photograph |
| Interview Type: Walk-in | Educational Certificates |
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Why Join TELUS International
TELUS offers one of the most structured technical support environments in India. Whether you are a fresher or have a few years of experience, the company provides excellent learning opportunities in network troubleshooting, backend support systems, and technical operations.
You’ll get exposure to global tools, stable processes, friendly work culture, and strong career progress especially for candidates who want to move into networking, NOC, IT support, or cloud-based roles.
Career Insight
A Technical Support Executive role in a blended backend process is ideal for someone planning long term technical growth.
You’ll learn how internet services work, how technical escalations are managed, and how backend systems communicate with field engineers.
With consistent performance, you can grow into roles like Senior Technical Associate, NOC Engineer, Network Support Engineer, or even move into cloud and cybersecurity support. Many professionals start their technical career from this exact position and build strong IT foundation.
Interview Tips
If you are attending a technical support walk-in for the first time, keep your basics clear: like TCP/IP, DNS, DHCP, and how internet connectivity works.
Speak confidently, share your interest in learning technical skills, and be ready to explain how you solve problems.
Focus on communication, structured answers, and your comfort with rotational shifts. Show positive attitude and calmness in technical interview round.
For more detail about interview preparation you can read Job Interview Preparation for Freshers
Information Beyond Job
If you’re entering the technical support field, start learning basic networking concepts free from YouTube or platforms like Cisco Networking Basics. Practice troubleshooting common internet issues because it helps you during interview questions.
Additionally, maintain a small notebook of common errors. Technical support is all about patience, structured thinking, and clear communication, mastering these early will accelerate your growth.
Disclaimer / Note
Vacancy9.com is a free job information platform. We do not charge any fees from candidates. Verify job details before attending any interview. We do not guarantee selection. All trademarks belong to their respective companies.
Source: TELUS Digital & Naukri.com
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