Investigation Specialist seasonal role (FTC) available in Amazon. This work mainly involves checking Seller transactions, maintaining their records, communicating with customers, solving problems, and achieving assigned targets. Take action according to the company’s rules for all the transactions you investigate.
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✅ Amazon Investigation Specialist Job Details
| Job Title | Investigation Specialist |
| Company Name | Amazon |
| Job Location | Work From Home |
| Job Type (Full-time, Part-time, Contract) | Full Time [contract based] |
| Job Category | Industry: IT Services & Consulting Department: Customer Success, Service & Operations Role Category: NA Role: Support & Investigation Employment Type: Full Time, Temporary/Contractual |
| Qualifications | Graduation in any Stream |
| Skills Required | Technology Operations Night Shift Quality Standard Performance Metrics Windows OS MS Outlook Data Security Internet MS Office |
| Experience | 0-5 Years |
| Benefits | 5-day working, Rotational 2 consecutive days off |
| Salary | 3-4.5 LPA |
| Application Deadline | NA |
| Job Description | Check Below |
| Responsibilities | Check Below |
| Contact Information | Check Below |
| How To Apply | Check Below |
Prepare for Interview: Tell Me About Yourself
Amazon Investigation Specialist Job Description
- Check seller transactions (sales deals) and collect correct information about them.
- For every transaction you check, take action according to company rules and tools.
- Clearly note/record the work you do (so that proof is available).
- If needed during the checking process, talk to customers on phone or email.
- Communicate with your teammates and other departments in the company so that everyone gets updates and problems can be solved.
- Understand the problem carefully and use available resources to find the solution.
- If there is a big problem or the information does not match, escalate it to the right team or owner.
- Communicate properly with both internal stakeholders (team members) and external stakeholders (clients/customers).
- Achieve your performance targets and quality standards (like number of cases solved, accuracy of work, etc.).
- Make reports and analysis of your work, so that the business can grow further.
Amazon Investigation Specialist Job Basic Qualifications
Teamwork: Ability to work together with a team in a fast-changing (dynamic) environment.
Education Qualification: Must be a graduate in any subject.
Work Experience: 0 to 5 years of experience (freshers can also apply).
Communication Skills: Should have good communication skills in English (both writing and speaking).
Data Handling: Ability to understand and manage large data files or records.
✅ Preferred Qualifications
- Problem Solving & Analytical Skills: Should be able to understand problems and find solutions, and also analyse data.
- Independent Working: Should be productive and efficient even while working alone.
- Communication: Should be able to clearly communicate with managers and team members at all levels.
- Global Perspective: Should have a good understanding of business objectives with a broader view.
- Attention to Detail: Should work carefully, paying attention to small details, with high accuracy.
✅ Additional Information
- Shifts: Rotational shifts (this is a 24×7 work environment, and shifts will change every 3–4 months).
- Weekly Off: 5 working days and 2 consecutive weekly offs. Off days will also change every 3–4 months.
How To Apply for Amazon Investigation Specialist Job
Interested candidates can register for this role using this registration link – Click Here
After finishing the registration process, qualified individuals will get an email titled ‘Amazon – Online Test Invitation’ from team amazon.
This email will contain a link to the assessment, your username, and password for the initial online tests.
Remember, you must complete all assessments on the same day. To take the assessment, you’ll need a laptop or desktop computer with a webcam and good-quality USB headphones with a microphone.
What is the minimum qualification required for this job?
👉 You must be a graduate in any discipline to apply.
How much work experience is needed?
👉 Candidates with 0 to 5 years of experience can apply. Freshers are also eligible.
Is data handling experience necessary?
👉 Yes, you should have the ability to handle and understand large sets of data.
Will I have to work in a team or alone?
👉 Both. You must be able to work well in a team as well as independently.
How many days a week do we work?
👉 It is a 5-day working week with 2 consecutive offs. Off days also change every 3–4 months.