Tech Mahindra Chat Process Job Tech Mahindra is hiring Customer Support Executives (Voice/Chat Process) in Noida! Freshers and experienced candidates can apply. Enjoy a 5-day work week, rotational shifts, and a great office environment. Walk-in interviews open from 10th–19th October.
Tech Mahindra is inviting applications for the Customer Support Executive profile at their Noida office. This role involves handling customer queries via chat or voice process, ensuring quick resolutions and high customer satisfaction.
If you’re passionate about helping customers and want to start a stable career in a reputed IT company this opportunity is for you.
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Tech Mahindra Company Overview
Tech Mahindra is a leading global IT and business process services company that empowers enterprises through digital transformation. With over 150,000 employees across 90 countries, the company offers innovative solutions that connect businesses and customers effectively.
Tech Mahindra is part of the Mahindra Group, one of India’s largest and most respected business conglomerates.
Apply for Tech Mahindra Chat Process Job
| Job Title | Customer Support Executive |
|---|---|
| Company Name | Tech Mahindra |
| Job Location | Noida |
| Job Type | Full Time |
| Job Category | Industry: BPM / BPO Department: Customer Success, Service & Operations Role Category: Customer Support / Voice & Chat Process Employment Type: Permanent |
| Qualifications | UG: Graduation not required (Undergraduates can apply) |
| Experience Required | 0 – 4 years (Freshers welcome) |
| Salary | ₹1.75 – ₹3.25 LPA |
| Openings | 100 |
| Posted On | 1 day ago |
| Work Mode | Work from Office (WFO) |
| Working Days | 5 Days (Rotational shifts & offs) |
| Walk-In Dates | 10th – 19th October, 10:30 AM – 4:30 PM |
| Venue | A6, Tech Mahindra, Sector 64, near Sahara Chowk, nearest metro station – Noida Sector 62 |
| Contact HR | Dipti (7903949583) Ankita (9310319730) Himanshi (7983512155) |
| How to Apply | Direct Apply |
Tech Mahindra Chat Process Job Description
About the Role:
As a Customer Support Executive, you will be responsible for managing inbound calls and chat queries, resolving customer complaints, and ensuring timely follow-ups. Your main goal will be to maintain customer satisfaction through effective communication and problem-solving.
Key Responsibilities:
- Manage incoming customer calls and chat requests.
- Handle complaints professionally and provide quick resolutions.
- Maintain accurate records of customer interactions.
- Identify customer needs and ensure complete satisfaction.
- Provide accurate information using the correct tools and systems.
Requirements
- Good verbal and written communication skills.
- Undergraduate or Graduate – both can apply.
- Freshers and experienced candidates are eligible.
- Must be comfortable with rotational shifts and week-offs.
- Immediate joiners preferred.
- Should have basic computer knowledge and typing speed.
Perks and Benefits
- 5 Days Working (2 days rotational off).
- Competitive salary based on communication skills.
- Paid training for all new hires.
- Opportunity to work with a reputed global brand.
- Career growth opportunities within Tech Mahindra.
- Friendly work culture and professional development.
Documents to Carry for Walk-in
- Hard copy of resume
- E-Aadhar card & PAN card
- Educational documents (originals & photocopies)
Company Address: Tech Mahindra Ltd.
A6, Sector 64, Near Sahara Chowk,
Nearest Metro Station – Noida Sector 62
Contact Details
📞 HR Dipti: 7903949583
📞 HR Ankita: 9310319730
📞 HR Himanshi: 7983512155
🌐 www.techmahindra.com