International Customer Support Job Noida, Yes you heard it right Customer Support Executive – International Process Jobs at Capgemini Noida.
Capgemini is hiring Customer Support Executives (International Process) for its offices in Noida. This role involves outbound calling to US-based clients, customer engagement, and achieving performance targets.
A great opportunity for freshers and experienced candidates (0–5 years) with excellent English communication skills who are willing to work in US time zones.
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The position requires handling voice-based US calling, engaging customers, promoting services, and ensuring compliance with company and regulatory standards. Candidates should be goal-driven, fluent in English, and comfortable working in night shifts.
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Capgemini Company Overview
Capgemini is a global leader in consulting, digital transformation, technology, and engineering services. With over 350,000 employees in more than 50 countries, Capgemini helps organizations harness the power of technology to achieve business transformation.
Headquartered in Paris, Capgemini is consistently ranked among the top IT consulting companies worldwide and is trusted for its innovation-driven approach in cloud, digital, and customer operations.
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Apply for International Customer Support Job Noida
| Field | Details |
|---|---|
| Job Title | Customer Support Executive – International Process |
| Company Name | Capgemini |
| Job Location | Noida, Kolkata |
| Job Type | Full Time, Permanent |
| Job Category | Industry: IT Services & Consulting Department: Customer Success, Service & Operations Role Category: Voice / Blended |
| Qualifications | UG: Any Graduate PG: Any Postgraduate |
| Skills Required | Voice Process, US Voice Process, International Calling, Fluent English, Communication Skills, International Voice Process |
| Experience | 0 – 5 Years |
| Benefits | Career growth in international voice process, Training & Development, Work with global clients |
| Salary | Not Disclosed by Employer |
| Openings | 10 |
| Application Deadline | Not Mentioned (Apply ASAP) |
| Job Description | Handle outbound calls to US clients, promote products/services, achieve targets, and ensure compliance with US regulations. |
| Responsibilities | Outbound US Calls, Customer Engagement, Target Achievement, Objection Handling, Compliance with Policies, Collaboration with Quality Teams |
| Contact Information | Apply via Capgemini Careers Portal / Job Platforms |
| How To Apply | DIRECT APPLY |
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International Customer Support Job Description
Requirements:
- Graduate/Postgraduate in any field
- Fluent English communication (mandatory)
- Strong interpersonal skills and ability to handle objections
- Comfortable working in night shifts (US time zone)
- Positive attitude, goal-driven, and ability to work in a fast-paced environment
Perks and Benefits:
- Opportunity to work on international voice processes
- Growth in customer service and IT-enabled services
- Exposure to global clients and processes
- Training & development programs for skill enhancement